This position is responsible for managing all the Front Office staff to ensure smooth operations and total guest satisfaction. They will provide guidance and direction to ensure that all policies, standards, procedures, and regulations are adhered to.

Job Description:

-Ensures timely and accurate customer service

-Handles complaints and specific customer requests

-Supports and trains all Front Office Staff

-Maintains an orderly appearance throughout the reception area

-Prepares monthly management reports and manages the departmental budget

Qualifications:

-Bachelor’s Degree in Hotel and Restaurant Management

-At least three years working experience in hotel industry setting holding the same capacity

-Profound experience in customer service

-Strong communication and interpersonal skills

-Computer and financial knowledge

-Good organizational, multitasking, and problem-solving skills

This position is responsible for the overall administration and operation of the Banquet Service Department including the maximization of profits; enhancement of customers’ satisfaction through the establishment of quality standards.

Job Description:

-Oversee the seating of guests, serving of meals and beverages, and the quick clearing of tables

-Trains banquet service staff in proper handling of operating equipment to avoid losses and breakages

-Develops action plans to improve productivity levels and the need to prudently manage food and beverage cost, labor cost, utilities, losses and breakages, linen and laundry expense, stationeries and other office supplies, guest supplies, and stewarding supplies

-Checks and ensures that all reports related to financial recordkeeping are adhered to

Qualifications:

-Bachelor’s Degree in Hotel and Restaurant Management

-At least 3 years working experience in hotel industry setting holding the same capacity

-Computer knowledge

-Financial knowledge

-Outgoing and people-oriented

-Team builder

-Organization skills

This position is responsible for maximizing customer delight and the overall profitability of the hotel by assisting in the implementation of revenue-generating activities in accordance with the Marketing Plan by negotiating group business and coordinating the execution of initiatives hand in hand with other departments.

Job Description:

-Spearheads different events, focusing on its planning and execution to ensure that everything runs smoothly in adherence to the goals

-Oversees the coordination of various departments’ activities related to booked business

-Brainstorms and implements event plans and concepts

-Handles budgeting and forecasting

Qualifications:

-Bachelor’s Degree in Business Administration or Hotel and Restaurant Management

-At least 3 years working experience in hotel industry setting holding the same capacity

-Oral and written fluency in English

-Good interpersonal skills and excellent customer contact

-Outgoing personality

-Organization skills

This position is responsible for coordinating resources and providing solutions to on-going business demands of the Hotel by developing the proper information systems to maintain an optimal state of operating efficiency.

Job Description:

-Determines specific business system requirements by working with user department personnel.

-Prepares reports as requested to develop a more informative database for improved management decision-making and critical evaluation of work activities.

-Maintains security and checks proper back up of all data files and system.

-Coordinates the installation and implementation of new business systems with outside software and hardware vendors.

-Prepares reports as necessary to develop a more informative database for improved Management decision-making and critical evaluation of work activities.

Qualifications:

-Graduate of any IT related course

-At least 2 years working experience in hotel industry setting holding the same capacity

-Ability to work well under pressure

-Strong communication skills

-Project Management skills

Surround yourself with graceful elegance at Taal Vista Hotel’s multifaceted and adaptable venues.

Ignite the spark of your new life at the timeless Taal Vista Hotel, with personalized packages, multifaceted event spaces, and delectable banquet options to ensure that your perfect partly comes to lie.

Celebrate your special events in style with elegant spaces, exquisite catering options and genuine hospitality.

Rates start at Php 8,000 for a Deluxe Room